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TaxAct might not have the fanciest design, but it gets the job done. I had multiple W-2s, some 1099 income and even investment income last year. It walked me through all of that without problems. My return was accepted quickly. No complaints.
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I used TaxAct after years of paying for TurboTax and honestly, i regret not switching earlier. It was cheaper and the end result was the same. I did not notice any loss in quality. The only thing i missed was some of the fancy on screen help, but i did not really need it.
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My return was pretty simple this year so i went with TaxAct. I finished in less than an hour and it was smooth from start to finish. I think for basic returns it works perfectly. Maybe for complex cases people might want more hand-holding.
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I used TaxAct two years in a row now and both times my return was filed without issue. The refund arrived in the same time frame i expected. I like that it saves my info for next year so it was quicker the second time.
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I compared the numbers between TaxAct and TurboTax just to test. Both gave me the same refund amount. That was enough proof for me that TaxAct was just as accurate. Since it was cheaper, i decided to stick with it.
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TaxAct has been around since the 1990s, so it is definitely not some new or untested platform. I think people just do not mention it as often because it does not advertise as heavily. I trust it because of how long it has been in business.
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I like TaxAct for the simple reason that it is straightforward. It does not try to upsell as much as some of the other software. I got through my filing without being asked to upgrade multiple times, which was refreshing.
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